Phone Menu

Create a professional greeting and phone menu options to route incoming calls. Provide a great caller experience, and filter the right calls to the right people.

About phone menus

A professional greeting for your business

Phone menus, also known as auto attendants, are often the first thing callers hear when they contact your business. The phone menu greets callers, and offers options to connect to the desired party by dialing the corresponding number on their keypad. With Telzio, you can easily customize these options.

The phone menu can direct calls to extensions, departments, announcements, and much more. Telzio provides over a dozen powerful options to handle incoming calls, such as queues and time filters. What's more, auto attendants work 24/7, and serve as the first line of defense against unwanted calls.

Automatic routing

Customize incoming call flows and use menus to direct callers to the right place.

Personalized options

Offer personalized options for your callers such as by language, team, or location.

Custom greetings

Record or upload custom greetings and announcements about your business.

Multi-level menus

Create multi-level menus to guide callers to a specific team, office, or announcement.

How it works

Custom options to route callers

We've designed a simple tool to build phone menus.

"Thank you for calling our company.

Press 1 for sales, press 2 for support, press 3 to hear our business hours, or if you know the extension of the person you want to reach, dial it now."

Everything you need to set up a fully-functional phone menu system is included with Telzio. Keep the announcements on your phone system current with easy recording and text-to-speech tools, and instantly add call menu options as needed.

1. Create a call flow
   Add as many flows as needed for different offices and phone numbers.
2. Create a greeting
   Upload a file, record in the browser, or use our text-to-speech tool.
3. Select menu options
   Mark the options on the dialpad that correspond to your greeting.
4. Add destinations
   Route callers to users, groups, queues, announcements, and more.

FAQs

Related features

100+ features included from day one

Everything you need to manage calls, messages, and administration of your phone system included from day one.

Ready to start?

Get started with a free 30-day trial. Customize your business greeting and phone menu options within minutes, and start accepting calls instantly.

Simple, transparent plans

Flexible pricing that includes unlimited menus and users.

Talk to an expert

See how easy it is to set up a phone menu with Telzio.